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Privacy policy

How we handle personal data and cookies on this site.

Controller

This site is controlled by Vila Poema Lda, Rua João Chagas, nº 4, 2250-064 Constância, Portugal. Contact: geral@vivaavida.pt.

Technical data

When you visit the site, your IP address, the date and time of access, browser type, operating system and pages viewed may be processed for data security and site optimisation, on the basis of legitimate interest (Article 6(1)(f) GDPR).

Stay and contact requests

When you send a stay request, we process the details you provide — room, dates, number of guests, name, email and, if given, telephone and message — to answer your request and confirm availability and conditions. No payments are collected on this site. The request record on this site is deleted automatically after 365 days.

Service providers may support the hosting and technical maintenance of the site.

Cookies

Cookies are used for visitor statistics, to adapt the site to your display preferences and for security. You can manage them in your browser settings; rejecting technically necessary cookies may prevent some features, such as sending requests.

Your rights

You may request access to, correction or erasure of your data, or object to its processing, by writing to geral@vivaavida.pt. You also have the right to lodge a complaint with the Portuguese data protection authority, CNPD (www.cnpd.pt).